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| GoldMine®
delivers an easy-to-use, completely Integrated Customer Management
solution, advanced contact management, and quick sales force
automation for small to medium-sized organizations. Solutions
include GoldMine® Business Contact Manager, GoldMine® Business
Contact Manager Corporate Edition, and GoldMine® Everywhere™.
"Customer demands in the small- to mid-market are on par with
those in the enterprise market, but they don’t have the enterprise
dollars to spend," said Barton Goldenberg, president of ISM
Inc. "FrontRange Solutions has managed to pack the best-of-breed
power of sales, marketing, service and support into GoldMine
FrontOffice to provide an affordable CRM solution." The new
release of GoldMine Sales & Marketing transforms mainstream
marketing and sales processes-from campaign design, execution
and tracking, to lead qualification, sales forecasting and cross
selling. GoldMine Sales & Marketing is the powerful sales force
and marketing automation arm of the practical, affordable GoldMine
FrontOffice customer management solution. |
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HEAT®
originally developed with the input of experienced service and
support managers. It virtually created the modern help desk
and continues to be the world standard for functionality, ease
of use and customizability. HEAT was voted the Winner of the
User's Choice Award three years in a row and recently named
"Product of the Year" by both Call Center Magazine and Call
Center Solutions, HEAT has also been rated excellent in "product
vision" and "service and support" by META Group.
"100% of current users would recommend HEAT to a peer" -
Strategies For Growth SM - "CONSULTANTS TO THE SERVICES INDUSTRY"
HEAT® delivers Rapid Results to your
Service & Support organization |
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